Business Optimisation

In 2023 Akela achieved the following:

Designed and implemented an enterprise-wide Supply Chain Transformation Program targeted at remediating the identified pain points:

• Redesigned and optimised their end-to-end order management and fulfilment workflow, functional set-up, and team structure (including staff knowledge and skills training uplift), as well as drafted new SOPs.
• Introduced supply chain systems integration, data analytics and business process automation capabilities.
• Consolidated and optimised existing DCs and carrier networks for each region and structured the operations to support the different sales channels within the business – Distribution, Trade, Retail/e-commerce. This included transitioning out and terminating non-viable or non-performing LSP contracts globally.
• Tackled the challenges of a volatile international container and shipping spot rate market by redesigning and optimising the client’s international freight forwarding networks across all trade lanes through the adoption of a multi-shipper strategy and benchmark pricing approach to landed cost savings.
• Negotiated contract renewals with all 3PLs and LSPs that were performing to expectations and intended to be maintained in the global supply chain network, including new measurable performance-based SLAs and rate card reductions, and setting up a contract and performance management framework for each service provider.
• Led and launched a brand-new multi-site national 3PL contract from Approach to Market to contract negotiations, introduction into service and transition to BAU operations.
• Achieve 95%+ OTP (from sub-80%) and a 15% outbounds freight cost