Akela staff were engaged by a Federal Government organisation to design and implement a Corporate IT and Cyber Security Branch (IT&CSB) Change Management activity through a dedicated Change Implementation Program. The program consisted of several projects that were designed to:
Akela staff were responsible for leading the design and implementation of the program. The Program established a series of projects/work streams that reported to a single program Lead and governance structure. The client organisation’s Governance requirements were streamlined into weekly Governance meetings, with decisions made in short timeframes.
Akela staff worked closely with the organisation’s senior leadership, middle management, and staff to ensure that all interdependencies, objectives, and strategic priorities were identified and delivered.
The program was tailored to progress in a rapid fashion, with program and project members working closely with client staff to codesign artefacts and solutions.
Rapid daily planning sessions occurred to ensure forward momentum was maintained to meet tight timeframes and budget requirements.
The strategy supported the branch head in being able to determine the cost, quality and service delivery outcomes for each of the procurements and subsequent contractual arrangements which were agreed to with suppliers. The strategy was also instrumental in informing a vendor segmentation activity to better understand the supplier ecosystem and which supplier relationships needed attention and strengthening.
The transformation to the new capability model and Cyber Security Centre of Excellence was a complex task. It demanded significant business, process, and cultural changes to effectively deliver high-quality services and capabilities to its stakeholders. The change was a significant paradigm shift in capability structure, ownership, and accountability.
Business Modelling and Organisation Design
Change Implementation and Management
Significant attention was paid to the following:
Business Process Testing